Voter Help Desk
Why is my phone number is not accepted, even when in the right format?

If you are having trouble entering your phone number, please try the following:

  • Close the current browser window
  • Call up our site again and hold down Shift + Refresh to clear out your cache
  • Try again to get enter your data into the Voter Information page taking care to not leave any required fields blank
  • For the phone number: choose your country flag first, then enter your number (do not enter any "+" sign or your country code; the flag does that)
  • Double check that you have also completed the birth date and gender fields, and all other required fields

If that does not work:

  • Go to our other website, or, whichever one you were NOT in, and use that system instead. Both sites allow you to register/request your overseas ballot.


  • Submit your feedback/question to our help desk and include your phone number. We will reply and/or call you as needed.
Comments (0)
Post a new comment
Full Name:
Choose another category: